Cook & Talbot has been accredited by Lexcel since July 2003.
We have achieved Lexcel which is the Law Society’s international practice management standard.
The Lexcel practice management standard is only awarded to solicitors who meet the highest management and customer care standards. We are required to undergo rigorous independent assessment every year to ensure we meet required standards of excellence in areas such as client care, case management and risk management.
Why choose a Lexcel accredited solicitor.
By choosing a solicitor with the Lexcel quality mark you can be sure you will get:
- A timely response to all client communications.
- Accurate cost estimates, and information on how charges will be calculated.
- Regular cost estimates, and information on how charges will be calculated.
We are one of only a handful of local firms to hold this accreditation.
Cook & Talbot is also a member of the North West Solicitors Association. This is a group of local law firms which have joined forces to provide quality legal services. Member firms all provide high standards of client care and expert legal advice. Because all member firms share common standard procedures this will assist in transactions being completed more quickly and efficiently. For more information click here.
Cook & Talbot has been accredited by Conveyancing Quality Scheme since May 2011
We are proud that we were one of the first practices in Southport to have achieved the standards of practice and integrity required to be accredited by the Law Society’s Conveyancing Quality Scheme (CQS).
CQS provides a recognised quality standard for residential conveyancing practices. Membership establishes a level of credibility for firms with stakeholders such as regulators, lenders and insurers as well as residential homebuyers and sellers. Since its inception in 2011, the CQS has created a trusted community which has helped to deter fraud and continually improve standards across the residential conveyancing sector. For more information click here.
Why Choose a CQS accredited solicitor.
By choosing a solicitor with the CQS quality mark, your solicitor will:
· Explain the steps in buying or selling a home· Tell you what service you can expect from them
· Be honest about what the costs will be
· Keep you informed of progress in your sale or purchase